Terms of Use
Last updated 27 August 2026
01
Scope and order of priority
These Terms of Use apply to the VerityX Lab Sdn. Bhd. website and portal access provided to invited business representatives. VerityX Lab Sdn. Bhd. is registered in Malaysia under registration number 202401025932 (1571781-K). In these Terms, VerityX Lab, we, us, and our refer to that company.
A quotation, Service Agreement, Statement of Work, non disclosure agreement, data processing agreement, support agreement, or other written contract may apply to a project. If a project specific matter conflicts with these Terms, the applicable written contract takes precedence for that matter. These Terms do not replace signed project agreements.
02
Services and client responsibilities
We may provide software engineering, product, advisory, security, cloud, maintenance, and related services as agreed in writing. The scope, deliverables, timeline, acceptance process, support, and fees for a project are set out in the relevant quotation or agreement, not assumed from this website.
If you engage us or act for a client organisation, you are responsible for providing accurate and timely information, decisions, feedback, access, and materials; ensuring you have the necessary rights and permissions for materials or instructions you provide; complying with applicable law; and paying agreed fees when due. Delays in your inputs, approvals, access, or dependencies may affect dates and costs.
03
Invited business portal accounts and acceptable use
The portal is for invited business representatives only. You must use an account only if you are authorised by the relevant business, keep access credentials confidential, promptly notify us of suspected unauthorised use, and ensure information submitted through your account is accurate and appropriately authorised.
You must not interfere with the website or portal, attempt unauthorised access, introduce malicious code, scrape or extract data other than through authorised use, impersonate another person, infringe rights, submit unlawful content, or use the services in a way that could harm VerityX Lab, a client, or another person. We may suspend or limit access where reasonably necessary to protect the service, investigate misuse, comply with law, or address overdue amounts.
04
Ideas, sensitive submissions, and confidentiality
You may send a contact enquiry, startup idea, partnership proposal, or project information through the website. Do not submit information that you are not authorised to share. These submissions can contain business sensitive material, so we will handle them reasonably and use them to review, respond to, and potentially discuss the request.
Unless we expressly agree otherwise in writing, submitting information through the website does not create a professional engagement, partnership, exclusive relationship, fiduciary duty, or non disclosure agreement. A separate written confidentiality agreement governs where one is agreed. Confidentiality obligations under an applicable agreement continue according to its terms. Standard exceptions include information that is public other than through breach, already known without restriction, independently developed, rightfully received from another source, or required to be disclosed by law.
05
Intellectual property
You retain rights in materials and data you provide, subject to the rights needed for us to perform the requested work. You confirm that you have the necessary rights, permissions, and authority to provide them.
Ownership, licences, and assignment of project deliverables are governed by the applicable written agreement. Where separately agreed, transfer or licence of specified deliverables may occur only after full payment. We retain rights in our pre existing tools, methods, templates, libraries, know how, and other materials, as well as general skills and ideas, unless the written agreement states otherwise.
Deliverables may include open source or third party components. Those components remain subject to their applicable licence terms, and we cannot grant rights beyond those terms.
06
Fees, taxes, refunds, and cancellations
Fees, payment dates, taxes, and any late payment consequences are set out in the applicable quotation or written agreement. Unless stated otherwise, fees are exclusive of applicable taxes. We may suspend affected work or access for overdue amounts where permitted by the applicable agreement or law.
Refunds and cancellations
All deposits, retainers, milestone payments, subscription or support fees, and other fees are non refundable unless a separate written agreement expressly states otherwise or applicable law requires otherwise. Nothing in these Terms limits statutory rights that cannot be excluded.
Requests that change agreed scope, assumptions, timeline, integrations, or deliverables may require a written change request, revised fees, and revised dates. If an engagement ends, you remain responsible for completed work, committed costs, and other amounts due under the applicable agreement.
07
Availability, warranties, liability, and disputes
Third party services, platforms, integrations, and networks may be needed for some website or project functions. Their availability and terms are outside our control. We do not promise uninterrupted website or portal availability, and no service level agreement applies unless we agree one in writing.
To the extent permitted by applicable law, the website and portal are provided on an as available basis. We do not warrant that they will always be secure, error free, or uninterrupted. Any project warranty is governed by the applicable written agreement. Nothing excludes liability that cannot lawfully be excluded.
Liability for project services is subject to the applicable written agreement and applicable law. To the extent permitted by law, we are not liable for indirect or consequential loss, loss of profits, revenue, data, opportunity, or goodwill arising from website use. You will indemnify us for reasonable third party claims arising from your unlawful use of the website or portal, your breach of these Terms, or materials you provide without the necessary rights, except to the extent caused by our own breach or misconduct.
Neither party is responsible for delay or failure caused by events beyond reasonable control. These Terms are governed by the laws of Malaysia. Before starting court proceedings, the parties should try in good faith to resolve a dispute through discussion. Courts in Malaysia will have jurisdiction, subject to applicable law and any written agreement.
08
Changes and general terms
We may update these Terms by posting an updated version on this page with a new date. Continued use of the website or portal after the effective date means you accept the updated Terms to the extent permitted by law.
If a provision is invalid or unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. These Terms are the entire agreement about general website and portal use, but do not override an applicable signed project agreement.
09
Contact
Questions about these Terms can be sent to admin@verityxlab.com.
VerityX Lab Sdn. Bhd. · 202401025932 (1571781-K)
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